How to work with Project Orders




Creating and Submitting Project Orders


To order analysis services for your project, go to your project and click on the "Orders" tab.

Image


Click on the "Create Project Order" button to proceed.

Image


Select the area of service you are going for

Image


Select the service type you are going to ask for. Check and correct the address details if necessary and confirm your address.

Image


Once the order is created, the next step is to add sample information regarding the order. Click on the "Add/Edit Information" button to proceed.

Image


Enter your sample information as accurate as possible. Click on "Save" to finish.

Image


Your sample information will appear in the project order page.

Image


You can enter your sample information based on your existing extracts. To do that, use the "Add Item(s) Using Extracts" button.

Image


Click on "Save" to finish.

Image


Your sample information will appear in the project order page.

Image


Click on the "Submit Order" button when you have finished entering the information completely. At this point, an FGCZ employee will take over your order and review it. You will be notified on acceptance or if something is wrong or missing.

Image


You can always check the status of your order displayed at the "Status" pane at the bottom of the screen.

Image


If your order is accepted, you need to download the order confirmation form, sign and return it along with your samples to the FGCZ.

Image



Communicating Throughout an Order


All kind of messaging regarding orders between users and the FGCZ employees must be performed via the commenting functionality. To comment on your order, click on the "Comments" tab.

Image


To add a new comment, click on the "Add Comment" button.

Image


All comments will be listed under the "Comments" tab. Upon arrival of a new comment, you will be notified by an e-mail as well.

Image


Return to Project Manual.